Shipping policy
Processing & Handling Time
- All orders are processed within 1 - 3 business days (excluding weekends and holidays).
- Custom or handmade items may require additional processing time, which will be noted on the product page.
- You will receive a confirmation email with tracking details once your order has shipped.
Shipping Rates & Delivery Estimates
We offer Standard Shipping on all orders:
| Shipping Method | Estimated Delivery Time | |
|---|---|---|
| Standard Shipping | 3 - 10 business days |
- Shipping times are estimates and may vary due to unforeseen delays.
- We do not take responsibility for delays caused by carriers, weather, or customs clearance.
International Shipping
- We offer worldwide shipping to select countries.
- International shipping rates will be calculated at checkout.
- Customers are responsible for any customs duties, taxes, or import fees required by their country.
Order Tracking
- Once your order has shipped, you will receive an email with a tracking number.
- Please allow 4 hours for tracking updates to appear in the system.
Lost, Stolen, or Damaged Packages
- We are not responsible for lost or stolen packages. If your order is missing, please contact the shipping carrier.
- If your order arrives damaged, please contact us within 7 days with photos, and we will assist you with a resolution.
Shipping Restrictions
- Some oversized or fragile items may require special shipping arrangements.
Contact Us
If you have any questions about your order, feel free to reach out to our support team at info@wildnhaus.com